EPABX Intercom Systems


What are EPABX Intercom Systems?
Intercom is generally used in offices, residential apartments, Hotels, schools, colleges, etc. basically it’s a stand-alone device used for voice communication. Schools use it for communicating messages through centralized intercom system, shopping mall used to convey their offers to customers. Apartment and homes use it has access control device. It is a cost effective safety device. PBX is private branch exchange used within a company. It connects internal users with external phone numbers. Latest model of PBX is called IPPBX which uses internet protocol to transmit calls.
EPABX is an electronic device mainly used in business environments, offices to assist and facilitate staff of all levels to function efficiently. It is basically a phone extension and can be used for internal as well as external landline numbers. People from outside can connect to office employees by the same number.

Benefits of EPABX Intercom Systems
Every business organization needs to communicate or transfer important messages. Everytime it is not possible to physically walk and communicate department to department. Implementing EPABX system in office can make communication faster and more reliable. It not only saves time but increases overall productivity. It is a private telephone network within a business which works as a switch station for telephone systems. In this way many people can use a single line that is linked to an individual phone at their desks with a unique extension number. The intercom system enables users to be connected within the office and several external lines allow calls to be made outside. EPABX also comes with VoIP (Voice over Internet Protocol) technology which is cost effective and can be used by small medium enterprises also.

Features of EPABX Intercom Systems
  • Auto Attendant
  • Automatic call distributor
  • Automated directory services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name)
  • Automatic ring back
  • Call accounting
  • Call forwarding on absence
  • Call forwarding on busy
  • Call park
  • Call pick-up
  • Call transfer
  • Call waiting
  • Conference call
  • Custom greetings
  • Customized Abbreviated dialing (Speed Dialing)
  • Direct Inward Dialing
  • Direct Inward System Access (DISA) (the ability to access internal features from an outside telephone line)
  • Do Not Disturb (DND)
  • Follow - me
  • Music on hold
  • Night service
  • Shared message boxes (where a department can have a shared voicemail box)
  • Voice mail

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